Conversational experences
Grow your business with more conversations.
We help you nurture leads, drive sales and set more appointments, all on auto pilot saving you time
A direct response marketing system designed for you to help unlock more sales without having to hire more staff. Powered by trained Ai assistants that work for you 24/7 so you never miss an opportunity.
Voice Calling. Webchat. Instagram. Facebook. WhatsApp. SMS
New inbound leads.
Start a conversation automatically
Meet your customer where they are! Speed is the key to convey professionalism and commitment, which are essential in building trust and credibility.
Every conversation saves your time, builds relationships, and can make money.
Channels: Voice/Web/SMS/Whats App/ Facebook DM/ Instagram DM
Outreach to previous customers or prospects.
Your database is a goldmine, your most valuable asset. Our conversational messaging system will work to revitalise and update your old data, generate new calls, appointments, and sales for your business.
Find business at scale.
Channels: SMS/Whats App/ Voice
Start a conversation automatically
Reactivate a shopping cart or process with
Start a conversation automatically
Reach out to customers with incentives or offers to complete and win back their custom.
Calls that your customers will love
Always follow up quickly and stay top of mind.
Book appointments to your calendar.
Respond to social DMs automatically.
Watch on the mobile or desktop app as your Convurta AI Agents instantly engage with customers before your competitors do
Convurta AI Agents work 24/7, providing instant responses with natural human language. Build trust, authority and rapport.
Agents run within strict guard rails, define what the agent will never say with forbidden words or phrases.
Increase revenue whilst reducing overheads !
Objective based with priorities based on your business. Ability to understand complex conversations
Resilient, never discouraged, Convurta can reverse objections
Empathetic, understands needs and motivations, builds rapport and trust in your tone of voice
Adaptable, always learning with an additional knowledge base created for your customers needs
Tenacious, overcomes obstacles, built in aggression detection stops if prospects appear to be in the wrong frame of mind.
Impeccable time management skills, and timezone aware
Integrity, will work within the boundaries of your business, ie it will not provide advice unless authorised but will refer and focus on its objectives
What the FAQ?
What is the difference between your service and a chat bot?
Good question the distinctive edge of Convurta lies in our dynamic lead qualification capabilities. Unlike conventional chatbots, Convurta empowers targeted conversation flows through a series of objectives rather than steps in a process. This ensures the collection of highly targeted information while mitigating distractions within natural conversation. This results in a natural, streamlined sales funnel that creates superior-quality leads.
How quickly will I see return on my investment?
Honestly it could be very quickly especially if your product or service is high ticket value. Convurta has a knack of finding new business from old contacts.
How long does it take to set up?
Generally we can have a solution reaching out to customers within two weeks.
Is Convurta using Chat GPT? couldn't we just use that?
Yes and no. Convurta uses OpenAi GPT models but importantly is not restricted to this single supplier of LLMs. We use it in a very specific way to ensure conversations are objective based and highly targeted. Open Ai assistants alone are great but use large open ended prompts that do not stand up well in this use case
Will Convurta work across timezones?
Absolutely, Converta can work 24/7 if needed and can adapt to booking sales appointments based on their timezone
Integrations
We would prefer to keep it simple to start with to make sure Convurta is a good fit for you. We appreciate that many will have their own systems and process, there are a number of integration options that we can work towards
Commercials
We have a number of options depending on your needs, from pay per performance, monthly retainer or fixed project
7 Principles of Conversational Design
Conversations are bound to psychology. Here are 7 principles that we keep in mind when designing your conversational ai.
1. Engage: Be responsive and poignant. Reply if not interrupting.
2. Recall: Be aware of context. Listen, don’t ask things we already know.
3. Anticipate: Be predictive when possible.
4. Adapt: Conversation is organic, it flows, it has a rhythm. It’s not mechanistic or rule based.
5. Reflect: Repeat important pieces of information to confirm user needs.
6. Pull: Use cues, directions, or instruction to steer the flow of the conversation.
7. Flow: The process of designing a conversation flow is like wire-framing and will be informed by your users’ journeys, stories, or personas.